Janine Heritage

Janine qualified as an Occupational Therapist in 1990 and has worked predominantly in the field of Brain Injury since that time.  She joined Head First Case Management Services in 1997 as a Brain Injury Case Manager. Over time her role developed to include to clinical supervision for all staff, developing training programmes for Case Managers, Support Workers and other professionals. She is now Clinical Manager for Head First.

Janine is interested in empowering clinicians, enabling and shaping best practice, ensuring people with brain injuries and their families receive the best possible service and outcomes.

Janine has been an active member of BABICM since 2011, initially on the Education subgroup, and since 2013 as part of the joint working group with CMSUK and VRA, developing a framework for case management practice standards, and working towards accrediting case management as a profession. Janine joined BABICM Council in 2017.

Cathy Johnson

A registered social worker since 1975, Cathy initially specialised in working with people with mental disorders and learning disabilities. In 1984 Cathy became Senior Social Worker in the Institute of Neurological Sciences in Glasgow, Secretary of the West of Scotland Headway, and subsequently served on the Headway (Brain Injury Association) National Management Committee. A founder member of the Head Injuries Trust for Scotland, Cathy also managed the social work service to the Epilepsy Association in Scotland and the Prince and Princess of Wales Hospice. In 1990 Cathy developed the ScotCare Brain Injury Rehabilitation Unit in Lanarkshire and became Project Development Manager/Unit Director of the Kemsley Unit at St Andrews Hospital in Northampton and the Chief Executive of the Oakwood Cheshire Home in 1992.

In November 1995, Cathy set up an independent case management service. She is an elected member of the European Brain Injury and founder member and former chair of the British Association

Anita Pascoe

Anita qualified as an occupational therapist in 1997 at Leicester University. Anita has specialised in the field of Acquired Brain Injury (ABI) since 2000, working both in residential rehab and in the community.  She began working as a case manager with Westcountry Case Management in 2004, alongside independent occupational therapy work, and spent 8 years working as an expert witness. Anita took on the role of clinical support manager at Westcountry Case Management in June 2015.  She undertakes a variety of activities to support case managers in their clinical practise, including induction training, facilitating peer support meetings, updating on current changes to legislation and practise, mentoring case managers in her geographic area and working with the company director to provide clinical guidance and undertake quality assurance.  Anita also undertakes training in ABI for individuals who may work in that field; in particular for support workers, and also professionals working in deputyship or litigation teams.  Anita is an advanced member of the British Association of Case Managers and is part of the BABICM training and events group.  Anita is passionate about brain injury and other complex disabilities, and the impact they have on people’s lives.  She carries a small caseload, which is work she thoroughly enjoys.

Tracey Clarke

As a director of Virtual Administrator founded in 2006 we specialise in supporting independent therapists and Brain Injury Case Managers with their administration and business growth.  I bring a wealth of knowledge and expertise working with case managers and OT’s understanding how their systems operate, the sensitive nature of their work, along with the good and challenging aspects of their day to day activities.  As a personal assistant of over 25 years U have lots of experience of organising events training sessions and exhibitions.  Having a broader understanding of the Brain Injury Case Management field working with BABICM, will allow me to provide invaluable support to our clients working in this specialised area.  I am very keen to work as part of a team in shaping the development of Brain Injury Case Management and feel I can bring a good variety of skills and expertise to support the Training and Event Group

Natalie Smith

Founder (in 2006) and Director of The BIS services, providers of brain injury and support and cognitive rehabilitation services. Natalie holds a BSc in Psychology and an MSc in Cognitive Neuropsychology. I am a Cognitive rehabilitation Therapist, certified by the Society for Cognitive Rehabilitation and also a Certified Brain Injury Specialist, accredited by the ACBIS. Natalie is also a qualified hypnotherapist. Natalie has been successful in implementing specialised and individual cognitive rehabilitation programmes for her clients, tailoring pen to paper and computer based packages to specific deficits. Her particular interest is in developing strategies and interventions for higher level cognitive deficits which are often excluded from rehabilitation focus due to more obvious deficits. Natalie has been very successful in identifying more hidden deficits and creating interventions to reduce their impact on the clients functioning. Natalie has a proven track record of successful client contact and has quickly established a reputation for her dynamic and thoughtful approach to her client’s difficulties. Natalie is also responsible for the training and supervision of staff as well as directing the marketing and development of the company.

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