Claire Booth - Chair 
Professional Standards Group 

Claire qualified as an occupational therapist in 1985. She has worked in a variety of NHS and private health care settings specialising in Neurology and particularly brain injury.  She set up a case management service in the early 1990s as part of a private rehabilitation unit. Claire was also part of a working group at that time looking at standards for brain injury rehabilitation units. In the mid 90s she set up a case management service within the rehabilitation unit she was working in.

In 1996 she started working as an independent case manager and on a consultancy basis as an expert witness. Other Consultancy work included setting standards and policies for a new brain injury unit in the south west. 

In 2001 Claire set up Westcountry Case Management so she could share her increasing case load with other specialist case managers. She has recently relinquished her expert witness work to focus on developing Westcountry Case Management and ensuring that the case managers that work with her have the support and supervision required to provide a well managed and coordinated service for brain injured clients that meets their needs. She achieved advanced membership of BABICM in 2005.

Claire is chair of the Professional Standards group and believes her experience of brain injury case management can be used and shared when considering and developing professional issues.  

Ella Cornforth - Chair 
Scottish Group 

Ella has been a case manager since 2001 and became an Advanced member of BABICM in 2006.  She is the Regional Manager of JS Parker’s Scottish office and also leads the company’s expert services.  She has a professional background in occupational therapy.  Ella is a member of the BABICM Scottish subgroup. 

Ella has been active in various BABICM events leading the CQC registered managers forum day in 2014.  She has also contributed to the organisation of two Scottish sub group events over the last 12 months.

Ella is keen to promote the profile of BABICM and case management in Scotland and also to joint work with council to further the development of case management as a profession

Catherine Williams - Chair
Children and Young People Group

I have worked with ILS Ltd as a Case Manager for 10 years. I have Advanced Membership of BABICM and became a member of the CYP Committee a year ago. 

My Case Management experience includes working with families from a variety of cultural backgrounds, with children & young people from 0 - 21 years. I am familiar with running large  and 24 hour care teams and coordinating their training. I have helped to set up home schooling and all the usual multidisciplinary liaison and coordination.

My professional background is as a Paediatric Occupational Therapist; I have 22 years of experience in treating children & young people with complex physical disabilities. I have post graduate training in Neuro-developmental techniques and also in Dyspraxia and Autism. I hold an active caseload of OT work and in addition to Case Management I also coordinate and mentor a team of Treating Paediatric OTs at ILS. I have my own private Paediatric OT practice.

I am based in Marlborough, Wiltshire and am happy to travel when needed. My family are now at the late teenage stage. I am involved in youth work and teaching swimming outside my working hours and have just discovered a love of long distance walking!

I have researched the application of WHO ICF model and use this in my CM and OT practice and I am passionate about enabling children & young people and their families to participate further in meaningful activities in order to enhance their quality of life - within the family setting and in the wider community. I am interested in using goal setting and outcome measurements to provide meaningful feedback, in order to encourage and motivate the child, family members and support team and have experienced how this can re-energise the Case Management process. 

Vicki Gilman - Chair
Training and Education Group

I qualified in 1988 as a physiotherapist from King’s College, London, specialised in neurology and got bitten by the ABI ‘bug’ initially in a military hospital where team-working was excellent and very positive outcomes were achieved.  I then gained experience setting up 3 community teams in the NHS and independent sector and working as an expert witness (claimant, defence and SJE) in ABI cases.

I believe case management makes a big difference to clients, families and the wider teams which become involved in such cases. I would like to think that I can give something back to case management as well as represent a wide variety of views and experiences of working alongside case managers.


Cathy Johnson - Chair 

Special Interest Projects 

Catherine Johnson, B.Sc (Hons)., Dip.A.S.S., C.Q.S.W.

A registered social worker since 1975, Cathy initially specialised in working with people with mental disorders and learning disabilities. In 1984 Cathy became Senior Social Worker in the Institute of Neurological Sciences in Glasgow, Secretary of the West of Scotland Headway, and subsequently served on the Headway (Brain Injury Association) National Management Committee. A founder member of the Head Injuries Trust for Scotland, Cathy also managed the social work service to the Epilepsy Association in Scotland and the Prince and Princess of Wales Hospice. In 1990 Cathy developed the ScotCare Brain Injury Rehabilitation Unit in Lanarkshire and became Project Development Manager/Unit Director of the Kemsley Unit at St Andrews Hospital in Northampton and the Chief Executive of the Oakwood Cheshire Home in 1992.

In November 1995, Cathy set up an independent case management service. She is an elected member of the European Brain Injury and founder member and former chair of the British Association

Ben Holmes - Chair
Research Group

Ben qualified as a physiotherapist from Sheffield Hallam University where he began his career within a rotational post in the NHS. Here he gained experience across multiple disciplines, including amputee management, trauma orthopaedics, acute/chronic respiratory care and acute/sub-acute stroke rehabilitation. Ben went on to specialise in neurological rehabilitation whereby he developed wider skills in multi-disciplinary discharge planning of complex neurological cases and inputting to appropriate support packages to facilitate a return home.  

Ben moved into the private arena working as part of a multi-disciplinary team in slow stream rehabilitation for those who have sustained ABI, before working as a case manager with Bush & Company Rehabilitation. 

Ben is passionate about the role of a case manager and the influence they can have on those who have sustained an ABI and their wider networks (family and friends). He is a strong advocate for using evidence based practice to ensure that the service that is delivered is effective. He is an active member of the Research Sub-Committee with BABICM and is currently completing his Masters in Neurological Rehabilitation with Keele University. 

Ben is keen to support/work with colleagues to engage in research to further enhance our practice as case managers and demonstrate its effectiveness in the field of ABI. He feels strongly that in an arena whereby it is becoming increasingly important to demonstrate our effectiveness as practitioners, it is paramount that further studies are completed to identify the impact we can have on a client’s life.

His particular areas of interest are working with clients with disorders of consciousness and those with high level executive dysfunction who are keen to seek employment/return to work.



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